Each item is custom made and supplies are purchased within 24 hours of you placing your order. Returns are accepted, however, cost of materials, shipping and a percentage of labor costs will not be refunded. Depending on your circumstance, should a clothing item be too small, a refund minus shipping costs would be in order.
Cancellations for a custom order must be received within 48 hours of the placement of the order for a full refund. After 48 hours, 75% of the purchase price will be refunded.
Returns for Holy Tea are handled online through the Holy Tea website.
My main goal is that you receive an item that you are completely satisfied with. I am not a big manufacturer and do not have an inventory. Custom orders take a little time and I put a lot of attention into each item I make.